Frequently Asked Questions
Everything you need to know about gear, shipping, and your MVP experience.
How long does shipping take for pro equipment?
Standard shipping typically takes 3-5 business days within the continental US. Custom jerseys or personalized gear may require an additional 7-10 days for processing.
What is your return policy for worn sports gear?
We offer a 30-day return policy for items in original, unused condition with tags attached. For hygiene reasons, base layers and protective mouthguards cannot be returned once opened.
Do you offer team discounts for bulk orders?
Yes! We provide tiered pricing for schools, clubs, and local leagues. Please contact our team sales department via the 'Bulk Orders' page for a custom quote.
Are your products covered by a manufacturer warranty?
Most high-performance equipment, including bats, rackets, and tech-wear, comes with a limited manufacturer warranty against defects. Keep your digital receipt for any claims.
How can I track my MVP Pro Shop order?
Once your order ships, you will receive an email with a tracking number and a link to our real-time tracking portal to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Affirm for eligible purchases.